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 Waterproofing FAQs
But Pacific Lawn Sprinklers knows about lawn sprinklers - what do they know about basement waterproofing?
Installing and servicing lawn sprinklers for over 36 years has made Pacific a master in delivering water to the exterior of homes. Though most people see the benefits of a beautiful landscape a lot of the water from your sprinkler and much of it from rain storms or your gutters and leaders will wind up around your foundation or leak onto your basement floor. Basement drainage systems is a series of properly installed pipes, gravel, tanks and pumps which is everyday work for irrigation installers. Our clients requests for dry healthy basements has prompted this service and has made Pacific Basement Waterproofing one of the largest installers in the Tri State area.
What kind of maintenance is required on my new basement drainage system?
Pacific Basement Waterproofing recommends an annual checkup to insure that all of the components are in proper working order and to make sure no other factors have affected the system. A factory trained service technician will inspect your basement and the exterior of your home.

Other companies may state that maintenance is not required on their system- but that could be because they do not offer maintenance. You wouldn’t drive your car without changing the oil or getting it inspected - would you?
What is the most basic system I can have installed?
A Pacific Basement Waterproofing consultant will work with you and develop a plan for you that will meet your budget but more importantly correct the unsafe and unhealthy condition in your home. With a wide range of products and options, Pacific is committed to earning your business.
Do I need a commercial dehumidifier in my basement or crawl space?
Practically every basement and crawl space has a high level of humidity. Being surrounded by earth that has water in it a basement or crawl space area will naturally build up humidity. Once a basement is properly treated with professionally installed drainage system a dehumidifier is very highly recommended. Keeping the humidity level low is the best way to eliminate the chance for mold or mildew to generate and grow.
I only see “a white fuzz” on the cement wall and/or “black spots” on my sheetrock walls. Do I really have a problem?
You definitely have a problem - the “white fuzz” is actually called efflorescence and is the first sign that water is entering your foundation walls and there is a high humidity level in your basement. “Black spots” on your basement sheetrock walls is a sign of a mold presence. This should be immediately removed and the issues corrected. Mold is not only unsightly but it is extremely unhealthy and can lead to a variety of health issues.
I only see a little water when it rains - do I really need to do the whole basement treated?
Seeing water in your basement is a visual sign that you have a waterproofing issue that needs to be addressed immediately. The problem will never “go away” or “get better” - it only gets worse. Left untreated you will be subjecting your foundation to possible structural damage. Not to mention the unhealthy mold and mildew condition that is building up in your basement.
What is involved with installing a basement waterproofing system?
Installation will require a certain amount of noise, dust and disturbance for a short period of time. Pacific’s professionally trained installers will make it look easy. Within a day or two your home will look as though nothing was ever done but you will be assured that a wet basement will be a thing of the past.
 Do-It-Yourself
Some of the lights are hanging after a storm - what should I do?
It is possible that wind, branches and ice can dislodge the clips or hooks used during mounting and may need to be reset. If they are within reach from the ground, the lights or display can be simply rehooked or remounted easily. If it requires a ladder or pole- contact the office and a service vehicle will be scheduled to reset everything to its proper position.
Some of my lights are out? What can I do?
This is a problem that will sometimes happen after a rainstorm. Your home’s electrical system is protected by an electrical short by a circuit breaker that is either located outside on an electrical outlet or in your electrical panel. A simple reset by pushing the button or flipping the breaker is required.
 Holiday Lighting FAQs
Am I able to add to my scene and what happens if I want to completely change it every year?
Adding to your scene year after year is encouraged and is a great way to transform your home into a wonderful magical holiday creation. With endless amounts of lighting designs, colors, displays and accents your imagination is definitely not restricted. Discuss with the designer, the possibility of switching your scene every year utilizing your initial material or completely changing it out to create a new and unique look to your home.
What happens if a light or display goes out?
Everything sold by Pacific Lights carries a full warranty and is backed by their professional service department. A simple call or online request will ensure everything is in proper working order. You can also try to utilize our DIY section first to see if it is simply a “popped” circuit breaker that happens sometimes due to rain or bad weather.
Will you put the lights up and take them down every year?
Pacific’s elves will remove the entire scene and properly package it up in containers and boxes so it is ready for next year. If space is an issue Pacific will gladly remove the material and store it in their warehouse for a small additional charge.
I am not really sure of the scene I want on my home?
Not a problem - a Pacific Holiday Lighting Designer will meet with you at your home and show you the many options and combinations that they can offer which can be custom tailored to your home and budget. Many clients continue to add displays to their home and yard year after year.
Why LED lights, they are more expensive?
LED Christmas lights are more expensive to initial purchase but the cost far outweighs the benefits:

LEDs save electricity and are cheaper to operate during the holiday season. By using less electricity - less extension cords, timers and connections are required. This helps to minimize wiring runs on the house or across paths and makes for a faster, cleaner and more aesthetically pleasing installation.
What type of Holiday lights do you install?
Many of the lights we install are LED. They are both bright white and warm white depending upon the scene and the owners individual requests. Though incandescent lights were installed for many years (and still are)- LED has become the standard.
 Landscape Lighting FAQs
What is the life expectancy of an outdoor lighting system?
A high quality outdoor lighting system can last well over 25 years. Since LED bulbs have a life expectancy of 10-13 years (and some have even lasted longer) you will most likely only need to change the bulbs once or twice in the lifetime of the system.
How does a professionally installed LED landscape lighting system compare to the solar lights they sell in the Big Box stores?
There is absolutely no comparison. Solar lights are a cheap way of dimly lighting up a path or shrub bed line with multiple fixtures that are pushed into the soil.. Solar lights will not accent the architectural features of your home or enhance the natural beauty of your landscaping. A LED landscape light system can be designed to properly illuminate pathways, driveways, patio areas and even provide a feeling of security around your home.
I heard that an outdoor lighting system will increase my property value?
This is true - outdoor landscape lighting systems have been proven to increase the value of a home. Not only will your home become a showcase when the sun goes down but your home stands out from others on the block with a professionally designed LED landscape lighting system.
I currently have an older Halogen lighting system - can I upgrade it to the new LED bulbs?
Yes - most of the older Halogen or Incandescent lamps can be retrofitted to utilize the new LED bulbs. It is extremely important that only a qualified service technician replace the lamps due to the fact that the volts, watts and amps need to be matched, balanced and tested for proper operation. Just replacing the bulbs can cause damage to the system and possible electrical issues. A visual check must be performed to guarantee that the proper effect is achieved by retro fitting the system.
Do LED lights really pay for themselves over time?
Though the initial cost of LED bulbs are more money than traditional Halogen bulbs, the cost savings come from the reduced electricity required to operate the lights ( roughly 70-80% less energy). LEDs have reduced requirements in maintenance compared to Halogen - such as replacing the bulbs every year (compared to LED every 10-13 years). Yearly testing of Halogen lamps for proper working voltage and amps is critical to reduce premature bulb failure. Additional savings can be obtained at the time of installation because LED lighting has easier installation requirements and higher operating tolerances.
What type of landscape lights do you sell?
All the designers of Pacific Lights are factory trained and authorized to design, sell and service many of the major brands of landscape lighting components. Some of the more common brands are Sollos, Unique, Vista, Cast, Kichler and BK Lighting.

FAQ-DIY

 General FAQs
Do you provide backflow valve inspections?
Pacific Lawn Sprinklers has many Certified Backflow Preventer representatives that will perform the inspections and file all the required paperwork.
Do you offer financing or payment options?
Pacific is more than happy to offer flexible payment plans or qualified third party financing.
Do you have “Specials” and “Discounts”?
Please visit our promotions page for the most current ones - click here
What happens if there is an emergency?
Pacific Lawn Sprinklers has an 24/7 service center that will promptly handle any emergency that may arise - click here
Are you fully insured?
Pacific Lawn Sprinklers is fully insured and will provide a certificate of insurance upon request. All workers are covered under workers compensation, every job is covered under liability insurance and every vehicle is cover by auto insurance. All local and State licenses require business insurance- as well as Angie’s List, Home Advisor and many of the other Professional Organizations that frequently recommend Pacific.
Why “Pacific” vs “the other guy”?
Our advantages are:
  • ON TIME OR ON US GUARANTEE
  • 100% CUSTOMER SATISFACTION GUARANTEE
  • EMERGENCY SERVICE
  • REGIONALLY MANAGED BUT LOCALLY DELIVERED SERVICE
  • FREE ESTIMATES
  • NO WORK PROVIDED BEFORE A PRICE IS GIVEN
  • FULLY COMPUTERIZED AND GPS ROUTED
  • LICENSED AND INSURED
  • BRANDED “Bright Yellow” TRUCKS AND UNIFORM SERVICE TECHNICIANS
What are your office hours and how do I contact you?
Our normal working hours are Monday - Saturday 8am-5pm. We can be contacted by several means:
 Lawn Sprinklers FAQs
When is the best time of year to install a sprinkler system?
Any time from March 1st until December 15th is a good time to install your system.
Do you have to be insured?
Yes. We not only have Workman's Compensation but also liability insurance, which protects the homeowner in the event of any damage to their property. Only reputable sprinkler system companies will carry both types of insurance.
Do you give a senior citizen discount?
We offer various promotions throughout the seasons, please check our Promotions page for current promotions.
What are my payment options?
Pacific Lawn Sprinklers offers a wide variety of payment options ranging from cash, check to all major credit and debit cards. For your convenience we also offer low-interest financing and payment plan options. Here at Pacific Lawn Sprinkler we have an agreement with one of our vendors which will provide competitive financing for qualified purchasers. We supply you with a credit application that can be faxed or you can go online and complete a form and within 24 – 48 hours have an approval. Once approved, we set a date and when work is completed you simply sign your approval of a job well done and we collect payment from the lender. It’s fast, simple, and easy. All the payment arrangements and terms are between you and the lender.
What type of maintenance does the lawn sprinkler system require?
Basic maintenance is required to ensure the effective operation of your system. The most important services are the fall winterization and the spring start-up. In the fall, we shut down the system and blow out the lines to eliminate the risk of freezing pipes. In the spring, we turn the system back on, evaluate each zone, adjust heads and reset the controller. Pacific Lawn Sprinklers strongly recommends that you also consider the Summer

Efficiency Adjustment Program. This program allows us to identify repairs that may have arisen during the watering season and make important adjustments to your watering schedules to accommodate the hot summer months. Proper watering schedules in the hot summer months are critical to the long-term health of your turf and plants.

How difficult is it to alter the system in the future (add shrub zones, new deck, expand flower beds, etc.)?

Adding to or modifying a system is generally not a problem. Having valves manifold together, swing joints on each head, etc., are all done with this in mind. It is most important to plan with the initial installation so that expansion or modification is not a big expense.

How can rain sensors work with irrigation timers for water conservation?

Plants get thirstier in summer than during spring and fall, so program your irrigation timer accordingly, rather than always keeping the irrigation timer on the same setting. This will promote water conservation, as will watering at the right time of day and overriding irrigation timers with rain sensors.

The time of day when you irrigate is a factor in water conservation. If you program irrigation timers to go on early in the morning, you’ll lose less water to evaporation than if you were to irrigate in the heat of the day.

For optimal water conservation, it will be necessary to override the irrigation timer of your automatic system, if your area receives heavy rains the night before your system is programmed to run. You’d only be pushing up your water bill unnecessarily. If you’d rather not have to bother overriding your system manually in such cases, install a rain sensor on your roof. Rain sensors can be tied into automatic systems, shutting them off for you after a period of rain.

What is a backflow device, and why do I need one on my sprinkler system?
This device prevents water from the irrigation system from "flowing backwards" into the drinking water supply. By State plumbing code, a backflow prevention device is required for sprinkler systems that operate from a potable water supply such as city or well water. Our licensed Master Plumber will install this device if your new sprinkler system requires it.
What's the difference between "spray" lawn sprinkler heads and "rotor" heads?

Two common types of lawn sprinkler heads are “spray” heads and “rotor” heads.

Spray lawn sprinkler heads are sometimes designed to pop up out of the ground when the sprinkler system is activated, while others rest on pipes that remain aboveground at all times. Spray heads discharge a large volume of water in a relatively short amount of time, giving them, in irrigation lingo, a “high application rate.” For this reason, sprinkler systems with spray heads are most suitable for even surfaces, not slopes. If you do have to use a spray head on a slope, program your sprinkler system such that water is discharged over several shorter periods. This will help you avoid wasteful run-off.

By contrast, rotor lawn sprinkler heads have a lower application rate, so they’re simpler to use on slopes. Rotor heads also apply water more uniformly than do spray heads, making them more suitable for watering larger areas. For people who wish to irrigate large areas of lawn, sprinkler systems with rotor heads would be a logical choice.

How long will it take to install a sprinkler system?
Most jobs take one day to install, start to finish.
Will the installation disrupt my lawn?
We take great care during the installation process to make sure there is as little disruption to your property as possible. We use a vibratory plow to install the lines. Pipe and wires are "pulled" underground through a small slit in the turf to minimize damage to the lawn. We also carefully hand dig in flower beds and around utility markings. After a couple of weeks from the installation date, the only visible signs of your new sprinkler system should be a greener lawn and healthier plants.
Are all sprinkler parts the same?

While some parts are similar the guarantee and how the manufacturer stands behind them makes the difference. Pacific Lawn Sprinklers uses on the best parts and equipment to ensure worry-free performance for the life of the sprinkler system.

Why choose Pacific Lawn Sprinklers vs. the other guy?

Pacific Lawn Sprinklers has a proven track record of successfully installing and servicing over 15000 irrigation systems since 1980. We have 1000’s of satisfied loyal clients and many of them are in your neighborhood. All the members of our team are experts in irrigation and our team leaders have plumbing licenses, and design certifications in irrigation. We know you have busy lives and demand hassle free service; that is why we are the only company that offers our “On Time or On US” Service Guarantee.

Are all sprinklers systems the same?
No. The materials, design, warranty and the people installing it make the difference. We don’t use cookie-cutter designs but rather develop a system tailored specifically to your yard and landscape. And, we use the highest quality commercial-grade products installed by experienced personnel.
Does a Sprinkler System help increase my property value?
Yes, particularly with our climate. In the future, virtually all houses will need a sprinkler system to better handle periods of moisture and drought. Sprinkler Systems are a key feature that homebuyers are looking for when considering a new house.
How much does a sprinkler system cost?
It depends upon several factors which would include; the size of the property, complexity of the landscape, and the water service to name just a few. Each property is carefully reviewed, measured, and designed specifically for you and your needs.
What are the pros of automatic irrigation systems? Aren't they wasteful?

Automatic irrigation systems are convenient, especially for those who travel. If installed and programmed properly, automatic irrigation systems can even save you money and help in water conservation. Dead lawn grass and plants need to be replaced, and that can be expensive. But the savings from automatic irrigation systems can go beyond that.

Watering with a hose or with an oscillator wastes water. Neither method targets plant roots with any significant degree of precision. Automatic irrigation systems can be programmed to discharge more precise amounts of water in a targeted area, which promotes water conservation.

How do I benefit from an in-ground sprinkler system?
Since hand watering is done on a random basis, and at irregular intervals, an automatic sprinkler system will actually, in most cases, use less water. It will also disperse the water at an even rate, and for a predetermined amount of time. This allows you to water sunny and shady areas for different periods of time, and to water when it is most efficient. One obvious benefit is the ability to continue a watering program while you are away.
Is Sprinkler Installation a do-it-yourself project?
Installation of sprinkler systems should be handled by professionals, unless you’re good at making complex calculations. If you do decide on a do-it-yourself sprinkler installation, acquaint yourself first with whatever inspection codes for irrigation your town may have.
 Do-It-Yourself
All
General
Hunter
Rain Bird
Toro
K-Rain
Hydro Rain
How to shut off water on my sprinkler system
K-Rains' Sprinkler head – adjustments
Toros' Sprinkler head – adjustments
Rain Birds' Sprinkler heads – adjustments
Hunters' Sprinkler heads - settings/adjustments
Hunters' Remotes - settings/adjustments
Hunters' Sensors - settings/adjustments
Hunter's Clock – settings/adjustments

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