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Our Team In Action

2018 Annual Pacific Lawn Sprinklers Team Meeting

In March 2018 we held our annual team meeting for all office staff and technicians, and what a turn out it was! There was a sea of blue “Pacific” shirts in our Queens training facility, with over 100 people in attendance. Further, the parking lot was full of our bright yellow service trucks. The energy level was high, as our team members were eager to get back to work and continue doing what we do best – offering unmatched, “ON TIME OR ON US” customer service. Over the course of our 38 years in business, Pacific has become that most reputable name in the industry. However it is not an easy task to maintain this reputation. It takes hard work, dedication and continued training to remain the leading name in irrigation.

2018 Pacific Lawn Sprinklers Office Training

March of 2018 was quite the busy month for us at Pacific! In addition to the Annual Pacific Lawn Sprinklers Team Meeting and the New Franchisee Training, we held our Annual Spring Refresher Meeting for our Office Staff! This was a fun meeting where we not only learned about new procedures and updates for the 2018 season, but played team building games and group exercises! Here at Pacific, we truly believe that TEAMWORK makes the DREAM WORK! Working together helps us provide the quality customer service we have become known for!

2018 New Franchisee Training

In 2018 we once again added more franchisees to the Pacific Family! As we continue to grow, we expanded our service areas in New York, New Jersey, and Ohio! It was truly a pleasure to work with new franchisees who are so dedicated to providing the QUALITY irrigation, landscape lighting, drainage, and holiday lighting services Pacific is known for. Training was held in our Queens Facility and was a medley of computer tablet training and field training.

In a classroom style setting, new franchisees learned all about the PACIFIC SYSTEM, franchisee support, day to day procedures, the types of advertising we utilize, and much more! What we found the most exciting was how much we learned from EACH OTHER! Amongst our trainers and new franchisees, there was a wealth of knowledge! Through open discussion, team exercises and role play, each team member learned new tips and tricks to implement in the field!

In the field exercise portion of our training new franchisees learned about EVERYTHING sprinklers! We covered the design and installation of sprinkler systems, the apparatuses of an irrigation system (controllers, valves, fittings, heads, etc.), how to trouble shoot in the field, and much more! We also focused on the cutting edge technology currently in the irrigation industry and how technicians can implement it in the field. Specifically, we tailored our focus on the installation and service of Smart WIFI controllers. We understand that customers want the most up to date technology available and Pacific is ready to deliver!

We look forward to an exciting year and once again welcome our new franchisees to the Pacific Family!

2017 Annual Pacific Lawn Sprinklers Irrigation Technician Training

Pacific Lawn Sprinklers believes in thoroughly training all members of our team to ensure customer satisfaction and quality assurance. Every year the Pacific Lawn Sprinklers Franchise hosts mandatory trainings and seminars to guarantee the technicians are kept abreast with the newest technology and water saving techniques to use in the field.

We review irrigation design and installation, renovation and repairs, basic and advanced trouble shooting, customer service, and much more! These skills are invaluable when in the field and the technicians learn from field supervisors with over 100 years of collective field experience! We take great pride in knowing the technicians are highly trained and qualified to provide the unmatched service Pacific lawn Sprinklers has become known for.