Today Pacific Lawn Sprinklers has a staff that reaches over 50 people. The management is solely headed by the Dellafiora Brothers (Stephen, Peter and John). Our staff of family related supervisors oversee and coordinate our account base that numbers over 5000. Pacific maintains a full time qualified mechanic to service the company's fleet and numerous pieces of power equipment.

Pacific operates from storage and dispatching facilities in both Glen Head and Rockville Centre, Long Island with the corporate offices located in College Point, Queens. Having facilities closer to our clients' properties enables us to deliver better service and competitive pricing. The employees of Pacific Lawn Sprinklers are the company's greatest resource. The Dellafiora Family "takes care" of their staff in many ways, and receives unprecedented loyalty in return. We insist on quality and the result is a level of productivity and a pride of workmanship that is unusual in the industry.

Company programs that continue to educate the staff in safety, customer service, irrigation and maintenance practices are ongoing and keep Pacific's employees on top of the changing trends and new advances within the industry.

Specialized departments assure rapid service and satisfaction
The size and diversity of Pacific Lawn Sprinklers' staff, combined with ongoing training programs, has put us in a position to understand and rapidly respond to our clients' needs

Being departmentalized in estimating, installation and maintenance has enabled Pacific to grow in size while continuing to offer the kind of "hands- on" care that has brought us years of success.

Top-flight response starts with effective communication<
In order to maintain our rapid response to customer inquiries, the Pacific customer service department is equipped with an advanced computerized routing system.

As service requests are received by phone, they are logged into the company's computer system and immediately dispatched to the appropriate staff member for follow- up. In addition, all supervisors, foremen and service technicians travel with 2-way radios, and have immediate access to the office and the owners. Should customer needs arise outside of normal company hours, Pacific maintains a system for 24 hour emergency service to handle unusual situations in a prompt and professional manner.

Value: the bottom line
Each step in the growth and expansion of Pacific Lawn Sprinklers has been engineered by the Dellafiora Family to both protect and improve the value of work to our customers.

While consistently improving quality and maintaining very competitive prices, Pacific has firmly established itself as a dynamic leader in the irrigation industry.

Though often associated with installation and maintenance of large projects, Pacific is fully equipped and welcomes the opportunity to maintain any size property.

Every client, large or small, receives the same care, attention and value that has made Pacific one of the fastest growing service firms in the region.